Vicar Analytics brings webshop metrics to the physical world so you can gain insights into the real-life behavior of your customers.
Understanding each step of the customer journey is essential to achieve optimal growth for your retail business. This involves an in depth behavior analysis; measuring walking patterns, knowing who looks at what, know what your customers feel and even grasp their experienced emotions. Manual behavior analysis is time consuming and subjective. Assigning this task to a computer system might seem impossible, but thanks to recent advances in computer vision and big data, VicarVision made it happen.
Visit www.vicaranalytics.com for more information about this new service.
What does it measure?
The Vicar Analytics dashboard visualizes your results on any device. The real-time dashboard enables you to easily evaluate the effects of recent changes to your store layout. Vicar Analytics measures a number of helpful statistics.
Determine customers’ age and gender and find out if you are reaching your audience.
Measure customers’ emotions to discover how they feel about your products.
Identify customers’ viewtime to discover their engagement.
Track customers’ walking patterns to optimize the layout of your store.
Detect customers that are hesitating or confused and provide extra service.
Discover the most and least visited areas and change your offers accordingly.
Vicar Analytics Services
Vicar Analytics provides customer analytics and interaction packages that empowers key decision-makers with powerful data. Vicar Analytics delivers 3 modules that will help you optimize your store and enhance customer experience.
Analyze walking patterns and congestion risks using an intuitive visualization of people flow.
Accurately identify your customers’ demographics and their engagement towards your products.
Automatically adapts content to your customers’ demographics, characteristics and emotions in real-time.